Claim Forms

Committed to Quality

Pixelle takes pride in the quality and consistency of our products, and we are committed to providing excellent service to our customers. Our established approach to best practices in shipping allows us to deliver on these expectations.

A tractor trailer driving down a forest highway.

Claim Forms

Approach to Transit Quality

As a courtesy, Pixelle can file a claim against the carrier on behalf of our customer. Pixelle will negotiate the claim with the carrier and issue credit to our customer upon final settlement.

Transit Damage Claims Form

Product Quality Commitment

We are proud of our reputation for investigating and resolving customer complaints in a prompt and equitable fashion. While we strive to produce papers that meet every expectation every time, we realize there may be instances when our best efforts are not enough.

Product Quality Claims Form

Submit a Claim

Claim submission will initiate a Pixelle settlement investigation. Final resolution will be consistent with Pixelle’s reimbursement policies.