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We collect several types of information from and about users of our Website, which may include information defined as personal data or personally identifiable information under applicable laws (“Personal Data”). We gather limited Personal Data, primarily by asking you to provide such information. For example, we may collect information such as your name, e-mail address, telephone number, country, job function, company/organization name, industry, current customer status, product interests, and information related to inquiries and requests. We may also collect information about your internet connection and the equipment you use to access our Website. As you navigate through the Website, we may automatically collect information such as your usage details, IP addresses, and time when accessed.
Information You Give to Us.The information we collect on or through our Website may include:
Information We Collect About You. As with many other websites, as you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Below is information about how we process information collected about you (including Personal Data) as well as the corresponding legal basis. We may process your information where the processing is:
To improve user experience, we also use Hotjar, an analysis and feedback tool that helps us understand how users use our website. For more information, including how to opt out, please see www.hotjar.com and www.hotjar.com/opt-out.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. Subject to applicable law and regulations, we may disclose Personal Data that we collect or you provide as described in this policy:
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or other entities acting as data processors processing data on behalf of us. This includes staff engaged in, among other things, the fulfillment of your request or order and the provision of support services. Pixelle Specialty Solutions ™ LLC has implemented international data transfer agreements on the basis of EU Standard Contractual Clauses in order to provide appropriate and suitable safeguards for Personal Data being transferred to countries outside the EEA where an adequate level of protection is not already guaranteed. A copy can be obtained by contacting the Pixelle Specialty Solutions ™ LLC Marketing Department at 228 South Main Street Spring Grove, PA 17362 USA or by email at PrivacyPolicy@pixelle.com or by phone at 800-458-6323. We will take all steps reasonably necessary to ensure that your data is treated securely and subject to appropriate safeguards in accordance with this policy and applicable legislation.
Unless otherwise required by law, Pixelle Specialty Solutions ™ LLC will also erase Personal Data (i) when it is no longer necessary in relation to the purposes for which it was collected or otherwise processed; (ii) when you withdraw your consent (where lawfulness of processing was based on your consent) and there are no other legal grounds for the processing; (iii) when you object to the processing and there are no overriding legitimate grounds for the processing; (iv) when your personal data has been unlawfully processed; and (v) when it is necessary to comply with legal obligations.
You may at any time exercise certain rights you have under applicable law and regulation, including the following rights:
We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure. Personal Data provided to us in accordance with this policy will be encrypted in transit and at rest. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Website. Any transmission of your Personal Data is at your own risk.
Our Website may contain links or references to other websites outside of our control. Please be aware that this policy does not apply to these websites. Pixelle Specialty Solutions ™ encourages you to read the privacy statements and terms and conditions of linked or referenced websites you enter. These third-party websites may send their own cookies and other tracking devices to you, log your IP address, and otherwise collect data or solicit Personal Data. Pixelle Specialty Solutions ™ DOES NOT CONTROL AND IS NOT RESPONSIBLE FOR WHAT THIRD PARTIES DO IN CONNECTION WITH THEIR WEBSITES, OR HOW THEY HANDLE YOUR PERSONAL DATA. PLEASE EXERCISE CAUTION AND CONSULT THE PRIVACY POLICIES POSTED ON EACH THIRD PARTY WEBSITE FOR FURTHER INFORMATION.
Our Website is not intended for children under 16 years of age, and Pixelle Specialty Solutions ™does not knowingly collect or use any Personal Data from children under the age of 16. No one under the age of 16 may provide any information to or on the Website. If we learn we have collected or received Personal Data from a child under the age of 16, we will delete that information. If you believe we might have any information from or about a child under the age of 16, please contact us at Pixelle Specialty Solutions ™ Marketing Department at 228 South Main Street Spring Grove, PA 17362 USA or by email at PrivacyPolicy@pixelle.com or by phone at 800-458-6323.
We reserve the right to change this policy at any time. Any changes we make will be posted on this page. The date this policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have a deliverable email address for you, and for periodically monitoring and reviewing any updates to this policy. Your continued use of our Website after such amendments will be deemed your acknowledgement of any changes to this policy.
The data controller for the Website is Pixelle Specialty Solutions ™, 228 South Main Street Spring Grove, PA 17362 USA. Should you have any questions or concerns about this policy and our privacy practices, you may also contact our Pixelle Specialty Solutions ™ Marketing Department at 228 South Main Street Spring Grove, PA 17362 USA Email: PrivacyPolicy@pixelle.com Telephone: 800-458-6323
If you are a resident of California, you have additional rights to access and control your Personal Information under the California Consumer Privacy Act.
We do not sell your personal information, but as a California resident, you have the right to direct us explicitly not to sell your Personal Information to Third Parties. We will process verified requests within 15 days, subject to any applicable exceptions and extensions permitted by law.
As a California resident, you have the right to request twice in a 12-month period that we provide you (i) the categories or specific pieces of Personal Information we collected about you; (ii) the categories of sources from which we collected your Personal Information; (iii) the business or commercial purpose for which we collected your Personal Information; (iv) the categories of Service Providers or Third Parties with whom we shared your Personal Information (Pixelle does not share your personal information with third parties for their direct marketing purposes); and (v) the categories of Third Parties to whom your Personal Information was sold by us (Pixelle does not sell your personal information). We are not permitted to provide access to specific pieces of Personal Information if the Personal Information is sensitive or creates a high risk of potential harm from disclosure to an unauthorized person (e.g., financial information, social security numbers, and driver’s license numbers). To protect your Personal Information, we will take steps to validate your identity before any information is shared. We will process verified requests within 45 days, subject to any applicable exceptions and extensions permitted by law.
As a California resident, you have the right to request that we delete Personal Information we have collected about you. Please understand that we are not required to honor a deletion request if a legal exemption applies such as if we need the information to complete a requested or reasonably anticipated transaction, prevent security incidents or fraud, enable internal uses that are reasonably aligned with your expectations, or comply with legal obligations. We will process verified requests within 45 days, subject to any applicable exceptions and extensions permitted by law.
If you are a California resident and would like to exercise your rights under the California Consumer Privacy Act, you may submit a request though our online California Consumer Privacy Act Request Form (Do Not Sell My Information Form). You may also submit a request by phone by contacting Pixelle Customer Service at: 800-458-6323.
If you are an authorized agent submitting a request for a California resident, you must provide a copy of a lawful power of attorney or written authorization from the Consumer (along with proof of your identity). If you make a request as an authorized agent, you will receive additional instructions. We may contact you or the Consumer on whose behalf you claim to act to verify your authorization.
Some web browsers may transmit “do-not-track” signals to the websites and other online services with which a user communicates. There is no industry standard that governs what, if anything, websites should do when they receive these signals. Pixelle currently does not take action in response to these signals. If and when a standard is established and accepted, we may revisit its policy on responding to these signals.
Pixelle will, in accordance with applicable privacy law and upon proof of entitlement and the presentation of proper identification, permit an individual access to the personal information we hold about him or her. An individual may request access to or, if applicable, a correction of the personal information we have in our possession.
The right to access is not absolute. For example, if information is subject to a legal privilege, Pixelle does not have to permit access.
We may charge a reasonable fee in advance for copying and sending the information requested.
If an individual does not wish us to use his or her personal information to offer him or her new, upgraded or additional products and services, the individual may call us toll-free or write to our Privacy Office at the phone number or address set out below. We will then take note of the individual’s preferences and cease, within a reasonable time period, to use their personal information for marketing purposes.
Questions with respect to the privacy of personal information or requests to access or correct personal information may also be directed to: Office Canadian Requests
Pixelle Specialty Solutions
Attention: Marketing Department
228 S Main St
Spring Grove, PA 17362
Pixelle Customer Service: 800-458-6323
Date last updated: 07/13/2020